Shipping Policy

  • At Solsnox, we are committed to delivering your order quickly and securely. Please review our shipping policy below.

    Order Processing

    • All orders are processed within 1-2 business days after successful payment confirmation.
    • Orders placed on weekends or public holidays will be processed on the next business day.
    • Once your order has been packed and dispatched, you will receive a shipping confirmation.

    Shipping Time

    • We aim to deliver orders on the next business day after dispatch in most serviceable locations.
    • Delivery timelines may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.

    Shipping Charges

    • Free Shipping on all orders of ₹999 or above.
    • A flat shipping fee of ₹49 applies to orders below ₹999.

    Shipping charges, if applicable, will be displayed at checkout before payment.

    Order Tracking

    Once your order has been dispatched, the tracking details will be shared with you via WhatsApp on the mobile number provided while placing your order.

    You can use the tracking link to monitor your shipment in real time.

    Delivery Delays

    While we strive to deliver every order as quickly as possible, occasional delays may occur due to factors beyond our control, including:

    • Weather conditions
    • Courier network delays
    • Public holidays
    • High order volumes
    • Remote delivery locations

    If your order is delayed, please contact our customer support team on WhatsApp, and we will promptly assist you with the status of your shipment and work towards a suitable resolution.

    Incorrect Shipping Information

    Please ensure that your shipping address and contact details are accurate before placing your order. Solsnox cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.